Return and Refund Policy
At Sunny Graze Co, every board is thoughtfully and custom-crafted to make your event truly special. Because each creation is tailored just for you, we cannot accept returns.
Event Deposits and Cancellations
We understand that plans can change, and we want to make the process as smooth as possible:
Full Refund: Deposits for events canceled more than 30 days prior to the event date will be refunded in full.
Partial Refund: If you need to cancel 30 days or less before your event, a portion of your deposit will be refunded, based on the work already prepared for your event.
How Refunds Work
Simply reach out to us directly if you need to cancel, we’ll guide you through the process.
Refunds are issued to the original payment method and typically appear within 7–10 business days depending on your bank or payment provider.
Questions?
We’re always happy to help. Contact us anytime for questions regarding cancellations, deposits, or refunds:
Email: [email protected]
Phone: 561.771.5716
Thank you for trusting us to create something beautiful for your event. Your experience and satisfaction mean the world to us.